Frequently Asked Questions...

  • How do I check tracking / delivery of my order?
  • Can I check to see if my order has been shipped?
  • How do I know if you received my order?
  • Can I have my order Express Shipped?
  • Can my order be delivered to a PO Box?
  • Can my order be delivered to an International Address?
  • Can I track my order online?
  • When will my order arrive?

This should answer all these questions....

All our online orders ship via FedEx Ground in 8-14 business days. (per the shipping policy found on every page of our website) most orders arrive at the shorter end of this time period.

Due to our automated system, we cannot track an order until it is eight business days old. 

You should receive a confirmation email from us for all online orders  within 24 hours of your online order stating the shipping time.

Shipping fees are for the 48 contiguous US States only. 

We ship via FedEx Ground or similar carrier. These Carriers cannot deliver to a PO Box, so please include a physical delivery address in your order.

We offer shipping worldwide, but rates will vary to other areas.

APO's & FPO's are considered International orders. 

Customers may request quotes for Express shipping or for orders outside the 48 contiguous states by clicking HERE.

Minimum order for International Shipping is $250.00 US.

We hope you enjoy the value and quality of our Online First Aid products!


Still need Help? 

Email your question by clicking HERE

or call us 9-5 M-F Pacific time at 760-944-1048

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